1428267 - User tries to login to BusinessObjects web applications and is presented with Error FWB 00025

SAP Knowledge Base Article - Public

1428267 - User tries to login to BusinessObjects web applications and is presented with Error FWB 00025

Symptom

When a user attempts to log in to the BusinessObjects InfoView or CMC, they are met with 'Not a valid query. (FWB 00025)'

Environment

  • BusinessObjects Enterprise/Edge XI 3.x
  • SAP BusinessObjects Business Intelligence platform 4.0

Cause

The Tomcat Cache is corrupt and needs to be cleared.

Resolution

  1. Shutdown the BusinessObjects SIA
  2. Shutdown Tomcat
  3. Delete the Tomcat work directory (<tomcat root>\work\catalina\localhost)
  4. Start the BusinessObjects SIA
  5. Start Tomcat

Keywords

FWB 00025, login denied , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

Product

Crystal Reports 2008 V0