SAP Knowledge Base Article - Public

1426369 - Blank label in Combo Box while using Elan theme

Symptom

When Combo Box is created using Elan theme, not all label is visible in the drop down.

Environment

  • Xcelsius 2008 Service Pack 3
  • Windows XP

Reproducing the Issue

  1. Launch Xcelsius SP3.
  2. Put a combo box on the dashboard and map labels label1, label2  to it.
  3. Make sureTheme Elan is selected.
  4. Preview this dashboard and it works fine.
  5. Export the dashboard to PowerPoint or pdf format or view on Enterprise.
  6. The second label in the combo box shows asblank
  7. When you click on the blank space it shows up Label2 as selected.
  8. The issue is specific to Elan theme and not with other themes.

Cause

The issue has been identified and logged under Problem Report ID ADAPT01354606.

Resolution

This issue is resolved in Service Pack 4.

Keywords

Combo Box, Elan Theme , KBA , BI-RA-XL , Dashboards and Presentation Design , Bug Filed

Product

SAP BusinessObjects Xcelsius Enterprise 2008