1425921 - Error while installing BO SAP Integration Kit on Crystall 2008 Server

SAP Knowledge Base Article - Public

1425921 - Error while installing BO SAP Integration Kit on Crystall 2008 Server

Symptom

Error while installing BO SAP Integration Kit on Crystall 2008 Server.

  • Connect to message server failed.
  • Error: Error "Logon failed. Timeout while pending for route completion", while trying to configure a connection using SAP BW Query.

Environment

  • BusinessObject Enterprise XI3.1
  • Crystal 2008 server

Reproducing the Issue

  1. Install Crystal 2008 server.
  2. Try installing SAP BO Integration Kit.

Cause

SAP Integration is not supported with Crystal 2008 server.

Resolution

  1. Either install BO SAP Integration Kit on BusinessObject Enterprise XI3.0 or on BusinessObject Enterprise XI3.1.
  2. Either install BO SAP Integration Kit on BusinessObject Edge 3.0 or on BusinessObject Edge 3.1.

Keywords

KBA , BI , Business intelligence solutions , How To

Product

SAP Crystal Reports XI