1425410 - Report export to PDF in a Visual Studio .NET application displays incorrect font.

SAP Knowledge Base Article - Public

1425410 - Report export to PDF in a Visual Studio .NET application displays incorrect font.

Symptom

  • Export to PDF on the development computer is correct.
  • On a test computer, the Arial font is substituted for the TNR font used in the report.

Cause

  • Crystal Reports does not embed licensed fonts. 
  • The system account did not have access to all installed fonts.
  • Adobe will do font substitution if it can not find the font the PDF was created with.

Resolution

  1. Open Control Panel
  2. Double click on Regional and Language Options.
  3. Click on the Language Tab and check on Install Fonts for complex scripts.
  4. Click on the Advanced tab and in Default user account settings check on apply all settings.

See Also

  • Note that even though the fonts may be the same by name there could be minor differences due to the Operating System.
  • The fonts must also must be True Type and supported by the .NET framework.

Keywords

KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , How To

Product

Crystal Reports 2008 V0 ; Crystal Reports 2008 V1 ; SAP Crystal Reports 10.0 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 9.0 ; SAP Crystal Reports XI ; SAP Crystal Reports XI R2