1420601 - Viewing a report stops other IIS pages from displaying

SAP Knowledge Base Article - Public

1420601 - Viewing a report stops other IIS pages from displaying

Symptom

When viewing a report using the activeX viewer, other pages in IIS will not display while the report is being processed.

Cause

This issue is caused when IIS 6 is run in IIS 5 Isolation mode

Resolution

To resolve the issue, change IIS back to IIS 6 mode.

  1. Open IIS Manager
  2. Right Click the Web Sites node, and click Properties from the shortcut menu
  3. In the resulting window, click on the Services Tab
  4. Uncheck the "Run WWW service in IIS 5 isolation mode" checkbox
  5. Click OK
  6. Restart IIS

Keywords

Hangs , KBA , BI-DEV , Business Intelligence Software Development Kits (SDKs) , Problem

Product

SAP BusinessObjects Xcelsius Enterprise 2008