The Group tree in crystal reports shows a blank branch when the database field contains the null values. i.e Null value in the column is considered as a separate group.
Crystal Reports 2008 SP2
Reproducing the Issue
- Create a crystal report based on a database which has some columns containing blank data.
- Create groups on such columns. Group tree shows a blank branch when the database field contains the null values.
This is default behavior of the product.
group tree hierarchy , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Product Enhancement