1415201 - Web Intelligence Document Summary is blank in WebI Interactive Viewer and the browser shows a script error

SAP Knowledge Base Article - Public

1415201 - Web Intelligence Document Summary is blank in WebI Interactive Viewer and the browser shows a script error

Symptom

  • Viewing Web Intelligence Documents in Interactive HTML viewer displays a blank Document Summary
  • A script error warning is displayed in lower left corner of the browser

Environment

  • BusinessObjects Enterprise XI 3
  • Web Intelligence
  • Interactive Viewer

Reproducing the Issue

  1. Login to Infoview
  2. Set Infoview user preferences to use Interactive viewer for Web Intelligence 
  3. Create a Web Intelligence report that contains a prompt
  4. Use a double quote mark (") in the prompt name 
  5. Run the query and save the report
  6. View and Refresh the WebI report
  7. Choose "Document Summary" on left pane
  8. Note that the area is blank
  9. A script error is showing in browser lower left status bar:
    1. Line:17
    2. Char:36
    3. Error:Expected ')'
    4. Code:0
    5. "URL:http://xxxx/AnalyticalReportingViewer/cdz_adv/language/en/html/overview.html"

Cause

  • The issue has been identified and logged under Problem Report ID ADAPT01341543

Resolution

  • This issue has been addressed by Fix Pack 2.5

Workaround

  • Remove quote marks (") from prompt name

Keywords

WebI, WebIntelligence, Web Intelligence, Document Summary, blank, display, disappears, not displaying, empty, not showing, ADAPT01341543, ADAPT1341543, ADAPT 01341543, ADAPT 1341543, 1341543 , KBA , BI-RA-WBI , Web Intelligence , Bug Filed

Product

SAP BusinessObjects Xcelsius Enterprise 2008