SAP Knowledge Base Article - Public

1410695 - HTML flie exported from Xcelsius is empty when HTML file has a Traditional Chinese name

Symptom

  • Open the HTML file exported from Xcelsius file, then the HTML will turn into blank file.
  • If the Xcelsius file is exported to a HTML file with Traditional Chinese name, nothing will be stored in the new file.

Environment

  • SAP BusinessObjescts Xcelsius 2008 Service Pack 1

Reproducing the Issue

  1. Open Xcelsius 2008 with sp1
  2. Create an xcelsius file and save it.
  3. Export it to HTML format one with Tchinese name and the other with English name.
  4. Open the two HTML pages. The one with English name will have what we've designed in Xcelsius, the one in Tchinese name will be a blank HTML page.

Cause

The issue has been identified and logged under Problem Report ID ADAPT01240568.

Resolution

Issue had been resolved under Xcelsius 2008 Fix Pack 2.1.

Keywords

KBA , BI-RA-XL , Dashboards and Presentation Design , Bug Filed

Product

SAP BusinessObjects Xcelsius Enterprise 2008