1403488 - CR 2008 does not allow export of sort controls along with the report data

SAP Knowledge Base Article - Public

1403488 - CR 2008 does not allow export of sort controls along with the report data

Symptom

  • CR 2008 does not allow export of sort controls

Reproducing the Issue

The steps are as follows:

  • Open the report in the Crystal Reports developer application
  • Click on "Record Sort Expert' and choose to sort the data on the available fields
  • Now, in the 'Insert' menu select sort control and choose the field to apply the sort control.
  • Place the control for the required field besides the respective column heading in the 'Page Header' section.
  • Preview the report and choose to export it Microsoft Excel format by choosing the export option under File>>Export
  • Open the excel(.xls) file and notice that the sort control is not exported and there is no sorting present on the columns

    The issue is reproduced in following environment:

    • Crystal Reports 2008 SP 1 and SP2
    • Microsoft Office 2003 and 2007
    • Windows XP and Windows Server 2003

Cause

  • Interactive sort controls are a special feature introduced from Crystal Reports 2008 onwards.
  • It allows column-by-column sorting and it works only on the report canvas
  • User cannot export this feature along with report data since it is designed to work only on Crystal Reports canvas

Resolution

  • This behavior is by design and currently there is no workaround available.

Keywords

  • SORT CONTROLS , CRYSTAL REPORTS 2008
, KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V1