1401228 - Crystal Xcelsius dashboard changes to the default value when opening a webi report using URL button

SAP Knowledge Base Article - Public

1401228 - Crystal Xcelsius dashboard changes to the default value when opening a webi report using URL button

Symptom

When using opendocument to open a webi report with prompt in Crystal Xcelsius 2008 using URL button, the Xcelsius dashboard can not be refreshed automatically and will change to the default status.

Reproducing the Issue

  1. Create a webi report with many prompts.
  2. In Crystal Xcelsius, using combo box and URL button, which links to this webi report by opendocument.
  3. Export this Crystal Xcelsius dashboard to BOE server, and open this flash in the infoview.
  4. Choose parameters in combo box and it will trigger the url button to open the webi report in a new window.
  5. When the webi report pops up, the Crystal Xcelsius flash will change the chosen parameters to default value. So user has to re-navigate on the CX flash file again to get to the selections they had made prior to clicking the OpenDocument link
  • Business Objects Enterprise XI 3.1 SP2
  • Crystal Xcelsius 2008 SP2

Cause

The issue has been identified and logged under Problem Report ID ADAPT01282135 

Resolution

This issue is scheduled to be addressed in a future Service Pack.

Keywords

Crystal Xcelsius; OpenDocument , KBA , BI , Business intelligence solutions , Bug Filed

Product

SAP BusinessObjects Xcelsius Enterprise 2008