1394671 - Running Totals are not correct

SAP Knowledge Base Article - Public

1394671 - Running Totals are not correct

Symptom

When calculating distinct count/running total on a formula, the running totals are not correct, it is off by 1 count.

Cause

This is due to nulls or blanks being counted as 1, when doing running totals.

Resolution

Calculate running totals by using "Manual Running Totals" formula and take care of the nulls or blanks within the formula.

Keywords

KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports XI R2