SAP Knowledge Base Article - Public

1386937 - Some database fields are removed from the report when refreshing a report based off a Universe

Symptom

  • Some database fields are removed when refreshing a report
  • When refreshing a report based off a Universe, receive the following warning: The database file “<data source name>” has changed. Proceed to fix the report. Then some database fields are removed from the report

Reproducing the Issue

  1. In Crystal Reports, open a report based off a Universe
  2. Refresh the report
  3. The following message displays: The database file “<data source name>” has changed. Proceed to fix the report.
  4. Click OK to continue
  5. The next message displays: The database is now up to date.
  6. Click OK to continue
  7. Some database fields are removed from the report
  • Crystal Reports XI 
  • Crystal Reports XI R2 
  • Crystal Reports 2008

Cause

  • The object in the Universe have been removed or hidden.
  • When refreshing a report based off a Universe, Crystal Reports verify if each database field (object) used on the report exist in the Universe, if an object in the Universe is hidden or deleted, it will be removed from the report as the user should not be able to see hidden or deleted objects.

Resolution

This is normal behavior.

Keywords

Crystal Reports, CR, Universe, object remove, database fields remove, hidden object , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V0 ; Crystal Reports 2008 V1 ; SAP Crystal Reports XI ; SAP Crystal Reports XI R2