1384116 - What are the Salesforce.com API version supported by Crystal Reports?

SAP Knowledge Base Article - Public

1384116 - What are the Salesforce.com API version supported by Crystal Reports?

Symptom

  • Salesforce.com API version supported
  • What is the API version of salesforce.com supported by Crystal Reports?

Environment

  • Crystal Reports XI R2
  • Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
     
  • SAP Crystal Reports for Enterprise 4.1

Cause

  • When building reports using Crystal Reports and the Salesforce.com driver, the Salesforce.com data driver connects to a particular URL that corresponds to a Salesforce.com web service version.
  • The web service version that the driver uses is not configurable by the end user.

Resolution

  • The API version of the Salesforce.com supported in Crystal Reports depends on the version of Crystal Reports used. Below is the list of supported API version by version of Crystal Reports:
       
    • Crystal Reports XI R2
      • Service Pack 5 - version 13
            
    • Crystal Reports 2008
      • Service Pack 0 - version 9
      • Service Pack 1 - version 9
      • Service Pack 2 - version 13
      • Service Pack 6 - version 20
      • Service Pack 7 - version 20
             
    • Crystal Reports 2011
      • Support Pack 08 - version 20
      • Support Pack 10 - version 20
      • Support Pack 11 - version 20
               
    • Crystal Reports 2013**
      • Support Pack 01 - version 27
      • Support Pack 05 - version 29
      • Support Pack 06 - version 29
      • Support Pack 07 - version 34
           
    • Crystal Reports 2016
      • RTM - version 34
          
    • Crystal Reports for Enterprise 4.1
      • Support Pack 06 - version 29
                 
                 
    • **Notes:
      • Crystal Reports 2013 and above are using the Simba ODBC driver to connect to Salesforce.com.
      • Crystal Reports 2011 and below, uses SAP native driver to Salesforce.com

Keywords

crystalreports.com, CRDC, CR.com, API support , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V0 ; Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports XI R2