1381898 - Cannot see the Service Packs for the Crystal Reports and Xcelsius 2008 on the support portal.

SAP Knowledge Base Article - Public

1381898 - Cannot see the Service Packs for the Crystal Reports and Xcelsius 2008 on the support portal.

Symptom

Cannot see the Service Packs for the Crystal Reports and Xcelsius 2008 on the support portal.

Environment

Crystal Xcelsius 2008.

Cause

This issue mainly arises while downloading the Service Pack using the Internet Explorer 8 Version. (Version: 8.0.6001.18702).

Resolution

The following browsers are recommended by SAP for the support portal:
 - Internet Explorer: Versions 5.5 to 7 (The Internet Explorer 8 is not supported.)
 - Firefox: Version 1.0 and greater.
 - Opera: Version 7.0 and greater.
 - Safari: Version 3.0 and greater.

See Also

1281681 - Which browser versions are supported for Service Marketplace (SMP)?

Keywords

Internet Explorer 8, Service Packs. , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , How To

Product

Crystal Reports 2008 V0