SAP Knowledge Base Article - Public

1378315 - Xcelsius 2008 has unavailable options

Symptom

Xcelsius 2008 Engage has grayed options as open and customer cannot manage components to the canvas.      

Reproducing the Issue

Environment:

  • Windows XP
  • Xcelsius 2008 Engage

Steps to reproduce the issue:

  1. Install Xcelsius 2008 Engage and use a trial key code.
  2. After the date limit change the trial  key code for a full key code.
  3. Menu options as open and the management components on canvas are not avaible in the regular menu.

Resolution

Install Flash Player 10 r32 and Flash Player 10r32_18_winax_debug.exe

 

                                                                                         

Keywords

Xcelsius Engage, options grayed, Flash Player versions , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Xcelsius Enterprise 2008