SAP Knowledge Base Article - Public

1378285 - Crystal Reports on Windows Vista doesn't display Infosets.

Symptom

Can't see Infoset on Crystal Reports installed on Windows Vista.

Reproducing the Issue

Environment:

  • Crystal Reports 2008 V1.
  • Windows Vista Home Premium.
  • SAP GUI for Windows 7.10 version 8.1.0.147 Path level 13. 
  • SAP Integration Kit for BusinessObjects Enterprise XI3.1

 

Steps to reproduce the issue:

Installations in the client machine.

  1. Install SAP GUI and set up the access.
  2. Install Crystal Reports 2008.
  3. Install SAP Integration Kit for SAP client option.

                                                        

Cause

Windows Vista Home Premium is not supported on SAP GUI 7.10

Resolution

Install a Windows Vista supported by SAP GUI 7.10 as ultimate or at least the Proffessional version.

Keywords

Windows Vista Home Premium, SAP GUI 7.10, Infosets. , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V1