1349462 - Unable to find Service Packs and/or Fix Packs for Xcelsius Engage 2008

SAP Knowledge Base Article - Public

1349462 - Unable to find Service Packs and/or Fix Packs for Xcelsius Engage 2008

Symptom

Unable to find Service Packs and/or Fix Packs for Xcelsius Engage 2008 on the website SAP Service Marketplace

Reproducing the Issue

  1. Log in the SAP Service Marketplace
  2. Click on the link Crystal Reports and Xcelsius Support (www.sdn.sap.com/irj/boc/businessobjects-support)
  3. Click on Product Portals/Xcelsius
  4. Go to FORUM AND SUPPORT section
  5. Click on Enterprise-level (Support Portal)/Downloads/SAP Support Packages
  6. Service Packs and/or Fix Packs for Xcelsius Engage 2008 are not listed
  • Xcelsius Engage 2008

Cause

The Service Packs and/or Fix Packs for Xcelsius Engage 2008 are the same as the ones for Xcelsius Enterprise 2008.  Xcelsius Engage 2008 and Xcelsius Enterprise 2008 are both using the same installation package, and same service package as well.  (*the difference is the KEYCODE)

Resolution

Download Service Packs and/or Fix Packs for Xcelsius Enterprise 2008 as they are designed to work for both Xcelsius Engage 2008 and Xcelsius Enterprise 2008

Keywords

SP, FP , KBA , BI-RA-WBI , Web Intelligence , How To

Product

SAP BusinessObjects Xcelsius Enterprise 2008