SAP Knowledge Base Article - Public

1347865 - Exporting to Excel does not export Page Range and full report is exported.

Symptom

When exporting a report and page range is specified only to export a number of pages the entire report is exported. This happen no matter

which viewer is used.

Reproducing the Issue

  1. Install Excel Compatibility Patch for Crystal Reports XI R2.
  2. Export any Crystal Reports to Excel.
  3. Prompt to enter Page Range is not displayed and full report is exported.
  4. In Infoview, Prompt is displayed to enter page range, but is ignored.

Cause

This happens when Compatibility Patch for Excel is used to export to Excel.

Resolution

This is by design. The export is similar to export as in Crystal Reports Version 8.5, which did not have the functionality to export page range to excel.

Keywords

Excel Compatibility Patch , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

SAP Crystal Reports XI R2