1347081 - Chinese characters show as square mark when exporting CR report to PDF format

SAP Knowledge Base Article - Public

1347081 - Chinese characters show as square mark when exporting CR report to PDF format

Symptom

Chinese words show as "口" when exporting CR report to PDF format

Environment

  • SAP Crystal Reports 2008 V0
  • SAP Crystal Reports 2008 V1

Reproducing the Issue

  1. Create a CR report with Crystal Reports 2008 V0 or Crystal Reports 2008 V1 Client tool.
  2. Insert a Text Object into the CR report.
  3. Type some Chinese characters in the text object.
  4. Click save botton from tool bar to save the CR report.
  5. Click file -> export -> export report, choose PDF format, then click OK.

Cause

The font of the text is incorrect. It should be set to Chinese font.

Resolution

  1. Right click the text object and choose Format Text.
  2. In the Format Editor dialog, navigate to Font tab.
  3. Choose a Chinese font like SimSun, SimHei from the font list.
  4. Save the report and re-export it to PDF format.

Keywords

Verdana Arial garbled massy code , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V0 ; Crystal Reports 2008 V1