SAP Knowledge Base Article - Public

1342328 - Error: "CRw32.exe has encountered a problem and need to be closed" while creating a new connection in Crystal Reports

Symptom

  • Creating a new connection in Database Expert in Crystal Reports.
  • Crystal reports Crashes with Error: "CRw32.exe has encountered a problem and need to be closed"

Reproducing the Issue

  1. Launch Crystal Reports.
  2. Open a report which is created in CR10.
  3. Keep the report open.
  4. Select the Start Page.
  5. Create a Blank report using the "Create New Connection" option in database expert.

Crystal Reports 2008 V0

Cause

The cause behind this issue is not yet identified. However the provided resolution resolves the issue.

Resolution

Install Service Pack 1 for Crystal Reports 2008

Keywords

Crystal Report Hangs, Unresponsive , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V0