When attempting to open an Xcelsius file error occurs "Crystal Xcelsius is unable to load this file. The file may be corrupted or have features that cannot be supported by this version of crystal Xcelsius"
- Open the dahsboard in Xcelsius 4.5.
- Remove the live office connector.
- Re-insert the live office connector.
- Save and close the dashboard.
- Now try to open the dashboard in Xcelsius 2008
Now you can observe the dashboard opens without any errors
KBA , BI-RA-XL , Dashboards and Presentation Design , Problem