Crystal Reports designer Page-Setup dialog will not allow alternate values to be manually entered.
1. Create a new form,
StartàPrinters and FaxesàFileàServer propertiesàCreate New form.(To create a custom page size).
2. Add the printer to the list of printers connected to the local machine.
3. for example,
Added the new form to the listed printer “Epson” and pointed the relevant drivers, then we were able to see the custom form.
4. Selected the Epson as default printer and added the new form to the printer.
5. When you try to select the page size of the report the new form or the custom size will get added in the drop down list of the paper size.
KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem