1326477 - Error "Failed To Load Database Information" when connecting to an XML file

SAP Knowledge Base Article - Public

1326477 - Error "Failed To Load Database Information" when connecting to an XML file

Symptom

After deploying a Visual Studio .NET application using Crystal Reports 2008 connecting to an XM file (using crdb_xml.dll) the following error is produced:

 "Failed To Load Database Information"

Cause

  • The Crystal Reports merge modules and msi files do not include crdb_xml.dll.
  • This is by design.
  • The driver crdb_xml.dll has dependencies on the Java Runtime Environment.
  • The Java Runtime Environment is not included in any Crystal Reports merge modules or msi files.

Resolution

  • See the Blog "How to deploy Crystal Reports 2008 runtime for .NET when the report is connecting to XML files".
  • The Blog is available from the following link:

https://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/13732 

See Also

  • Note number 1205003; Error "Failed To Load Database Information" when connecting to an XML file

Keywords

KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , How To

Product

Crystal Reports 2008 V1