SAP Knowledge Base Article - Public

1320303 - Error: "An unhandled exception win32" appear in Xcelsius 2008

Symptom

 

  • When trying to access the Connection feature within Xcelsius, MS-Visual c++ debugger mode screen will appear
  • Xcelsius program will shutdown
  • Error: "An unhandled exception win32"

Reproducing the Issue

  • Xcelsius 2008 with Service Pack 1
  • Windows Server 2003

  1. Open Xcelsius 2008
  2. Click Data - > Connection
  3. MS-Visual c++ debugger mode screen will appear and cause the program to crash out
  4. Error: "An unhandled exception win32"

Environment Information

Cause

The issue has been identified by Microsoft and tracked under KBase 961894

Caused by incompatible version of MFC80u.dll module on the computer

Resolution

Apply the latest MFC80u.dll. This can be download from the official Microsoft website. 

Read Microsoft KBase 961894 for more details.

Keywords

BOBJ , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Xcelsius Enterprise 2008