1314879 - "Error 1904. Module C:\Program Files\BusinessObjects\BusinessObjects Enterprise 12.0\.... failed to register. HRESULT-2147024769. Contact your support personnel" in Crystal Reports

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1314879 - "Error 1904. Module C:\Program Files\BusinessObjects\BusinessObjects Enterprise 12.0\.... failed to register. HRESULT-2147024769. Contact your support personnel" in Crystal Reports

Symptom

During the installation of Crystal Reports 2008 Service Pack 0 the following error message is thrown:

"Error 1904. Module C:\Program Files\BusinessObjects\BusinessObjects Enterprise 12.0\win32_x86\craxddrt.dll failed to register. HRESULT-2147024769. Contact your support personnel."

Reproducing the Issue

Install Crystal Reports 2008 Service Pack 0

Resolution

Install Crystal Reports 2008 Service Pack 1 instead.

Keywords

KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V0