1295585 - Applying Fix Pack 2.5 for CR XIR2 SP2 does not reflect the correct version number

SAP Knowledge Base Article - Public

1295585 - Applying Fix Pack 2.5 for CR XIR2 SP2 does not reflect the correct version number

Symptom

  • Install Crystal Reports XIR2 SP2 and then apply the Fix Pack 2.5, version number should reflect 11.5.8.1030.

  • The version number instead shows 11.5.8.826.

Reproducing the Issue

  • Product - Crystal Reports XI Release 2

  • Database - Any

  • OS - Windows XP Professional

Resolution

  1. Uninstall Fix Pack 2.5 and reinstall it.

  2. When the Fix Pack installation file is saved on the network then copy it to the workstation and reinstall it. 

Keywords

Fix Pack, CR XIR2 SP2, version , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , How To

Product

SAP Crystal Reports XI R2