1294000 - The CRAXDRT.DLL from Crystal Reports XI R2 SP2 does not register on a computer that contains Crystal Reports XI R2 SP4.

SAP Knowledge Base Article - Public

1294000 - The CRAXDRT.DLL from Crystal Reports XI R2 SP2 does not register on a computer that contains Crystal Reports XI R2 SP4.

Symptom

  • Error during deployment of  custom application 
  • Error: "The module "craxdrt.dll" failed to load."

Reproducing the Issue

  • Client computer that contains Crystal Reports XI R2 SP4. 
  • Visual Basic application deployment referencing craxdrt.dll from Crystal Reports XI R2 SP2.

Cause

The runtime for Crystal Reports XI R2 SP4 has been updated and some of its dependencies are not compatible with SP2 version of the craxdrt.dll.

Resolution

Update the deployment package to contain the Crystal Reports XI R2 SP4 merge modules.

Keywords

KBA , BI , Business intelligence solutions , Problem

Product

SAP Crystal Reports XI R2