1291961 - How to download Crystal Reports?

SAP Knowledge Base Article - Public

1291961 - How to download Crystal Reports?

Symptom

  • How to download Crystal Reports?
  • Where are the full builds of SAP Crystal Reports?
  • Where to find the installation packages of Crystal Reports on the portal?

Environment

  • SAP Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016

Resolution

  • To download Crystal Reports software from the SAP Support Portal:
       
    1. In a web browser, go to: https://launchpad.support.sap.com/#/softwarecenter
         
    2. Login with your SAP User ( S-User ID )
         
    3. In the Software Downloads page, under "Installations & Upgrades", select the following:
      • By Category
      • Analytics Solutions
      • Crystal Reports
            
    4. In the Crystal Reports page, select the desired version of Crystal Reports, like "SAP Crystal Reports 2016", then select:
      • Installation and Upgrade
              
    5. In the Installation and Upgrade page, select the Support Pack version of Crystal Reports to download.
            
          
  • If you have any questions or issues downloading Crystal Reports, create an incident under the component: XX-SER-SAPSMP-SWC, and include any errors you receive or a screenshot if the package isn't available.

Keywords

Crystal Reports , installation, service market place, Check Prerequisites, Crystal Reports 2011 installed" failed , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , XX-SER-SAPSMP-SWC , SAP Support Portal - Software Distribution Center , How To

Product

Crystal Reports 2008 V0 ; Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016