SAP Knowledge Base Article - Public

1283830 - Xcelsius 2008: List box component with Query as a web service does not show the data for selected item in preview mode.

Symptom

  • List box does not show data for selected item in preview mode when logging in as general user.
  • Logging in as an Administrator works fine.

Reproducing the Issue

  • Crystal Xcelsius 2008 Service Pack 1
  1. Create a dashboard in xcelsius 2008 using Query as a Web Service connection.
  2. Add a list box component and a bar chart such that bar chart shows data according to the selected item in the list box.
  3. Set the QAAWS connection as "Refresh on Load".
  4. Click Preview and enter the general user credentials.
  5. List box will not show any data for any selected item other than the default.

Cause

  • There are restrictions applied at the universe level on the user or the group to which this user belong.

Resolution

  • Remove the restrictions from the universe for that user.

Keywords

Data, User, SWF
, KBA , BI-RA-XL , Dashboards and Presentation Design , How To

Product

SAP BusinessObjects Xcelsius Enterprise 2008