SAP Knowledge Base Article - Public

1278985 - Xcelsius 2008 crashes when exporting to Flash

Symptom

When we export to Flash (.swf), Xcelsius crashes and displays the following message:

'Xcelcius has encountered a problem and needs to close. We are sorry for the inconvenience.'

Reproducing the Issue

  • Create an Xcelsius model.
  • Configure the model to refresh from another spreadsheet by providing a local path on the same machine (in the Export Settings).
  • Open the same model on a 'different' machine and export the model to Flash.

Environment:
Xcelsius 2008 Engage or up

Cause

The cause of this problem is the fact that the export settings point to a local path (not shared) on a particular machine that other computers do not have access to.

Resolution

  1. Change the export Settings to: 'Use Current Excel Data' or
  2. Upload the Excel file to a Network Path or Share Drive where other computers can access it

Keywords

Xcelsius 2008crashingexporting to Flash , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Xcelsius Enterprise 2008