SAP Knowledge Base Article - Public

1274810 - Database Connector Error.

Symptom

When a table is selected in the "Selected tables:" list the "Database Connector Error" is returned.

Reproducing the Issue

  • Create an ODBC DSN for the Remedy database using the ODBC Driver for Remedy Database version 6.3.
  • Create a report in the "Standard Report Creation Wizard".
  • On the "Data" screen choose your DSN under the folder ODBC(RDO).
  • Select any of the tables from the list.

  • Crystal Reports XI R2
  • Remedy database
  • Windows XP SP2
  • ODBC driver for Remedy version 6.3

Cause

Outdated ODBC driver.

Resolution

Upgrade to the latest ODBC driver for the Remedy database.

Keywords

Remedy, Database, Select tables, Driver , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

SAP Crystal Reports XI R2