SAP Knowledge Base Article - Public

1271151 - Flash file exported from Xcelsius 2008 cannot be opened properly in Flash Player 9.0.16.0

Symptom

Openning exported SWF file in Flash Player 9.0.16.0 hangs on "Initializing" upon loading

Environment

  • Xcelsius Enterprise 2008
  • Xcelsius Enterprise 2008 ServicePack 1

Reproducing the Issue

  1. Create an Xcelsius 2008 dashboard
  2. Export it to SWF
  3. Open the SWF where Flash Player 9.0.16.0 is installed.

Cause

This is by design. Minimally, the software requires version 9.0.115 of the player and backward support to 9.0.16 isn’t possible for a number of reasons:

- Legally, Adobe requires us to ship (and work with) the latest version of the 9 player.
- Software feature requirements – we develop against specific versions of the player for performance/features.
- Security concerns with older versions of players.

Resolution

Install Adobe Flash Player 9.0.115 or above.

Keywords

KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Xcelsius Enterprise 2008