1269397 - Report preview becomes blank when exported to PDF or any other format in Crystal Report

SAP Knowledge Base Article - Public

1269397 - Report preview becomes blank when exported to PDF or any other format in Crystal Report

Symptom

 

  • Preview window becomes blank;

Reproducing the Issue

  • Open report;
  • Go to ‘Preview’ window;
  • Change page of the report, for example go to page 3;
  • Export the report to PDF (or any other format);

 Environment Information:

 

Crystal Reports

 

Cause

The issue has been identified as a potential bug with reference number ADAPT01134576;

Resolution

  • The target fix has been set to Fix Pack 3.10;
  • Workaround: export from either the first page or the last one of the report;        
  • Keywords

    CR, , KBA , BI-OD-CR , CrystalReports.com , Problem

    Product

    SAP Crystal Reports XI ; SAP Crystal Reports XI R2