1267504 - List of values failure: failed to get the values [Cause of the error: Failed to open the connection.]

SAP Knowledge Base Article - Public

1267504 - List of values failure: failed to get the values [Cause of the error: Failed to open the connection.]

Symptom

  • Schedule the LOV(List of values) from the Business View Manager
  • Receives an error message as "List of values failure: failed to get the values [Cause of the error: Failed to open the connection.]" in the Schedule status.

Reproducing the Issue

  • Create a new user in SQL Server 2005 and check the option "User must change the password on next logon" option.
  • Change the user name and password for the Data Connection in the Business View Manager.
  • Schedule the LOV(List of values).

     

  • Product: Business Objects Enterprise XI R2 SP2
  • Operating System: Windows Server 2003
  • Database: SQL Server 2005

Cause

  • "User must change the password on next logon" option is checked for the user on the SQL Server.

Resolution

  1. Uncheck the "User must change the password" option on the SQL Server for the user.
  2. Change the user name and password for the Data Connection in the Business View Manager.
  3. Save the Data Connection.
  4. Schedule the LOV(List of values).
  5. Save the LOV.
  6. Open the report in the Crystal Reports Designer and save it to the Enterprise.

Keywords

List of values failure: failed to get the values [Cause of the error: Failed to open the connection.], Business view Manager, Business Objects Enterprise XI R2 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

SAP Crystal Reports XI R2