SAP Knowledge Base Article - Public

1257813 - Error: Cannot create an empty document

Symptom

When you click on the Xcelsius shortcut icon on the desktop; it gives the error message "Cannot create an empty document".

Reproducing the Issue

  • Install Xcelsius 2008.
  • Double click on the shortcut xcelsius icon.

Product Name:- Xcelsius 2008

Operating System:- Windows XP

Cause

The cause for this error message might be the flash player installed is corrupt.

Resolution

Re-install flash player which resolves the issue.

Keywords

empty document Unable to open xcelsius Shortcut icon , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Xcelsius Enterprise 2008