1255738 - Crystal Reports 2008 set up has failed error is generated

SAP Knowledge Base Article - Public

1255738 - Crystal Reports 2008 set up has failed error is generated

Symptom

When trying to install Crystal Reports 2008 on a Windows 2000 SP4 machine, the error message "Crystal Reports 2008 setup has failed" is being generated.

Resolution

Crystal Reports 2008 can only be installed on machines that are using one of the following operating systems. Therefore install Crystal Reports 2008 onto a machine that uses one of these operating systems which should then allow the Crystal Reports 2008 designer to be installed without this error message.

Windows Vista (All 32-bit and 64-bit Editions)
Windows XP SP2 Professional
Windows Server 2003 SP1 Datacenter Edition
Windows Server 2003 SP1 Enterprise Edition
Windows Server 2003 SP1 Standard Edition
Windows Server 2003 SP1 Web Edition
Windows Server 2003 R2 Datacenter Edition
Windows Server 2003 R2 Enterprise Edition
Windows Server 2003 R2 Standard Edition
Windows Server 2003 R2 Web Edition
Windows Server 2003 SP2 Datacenter Edition
Windows Server 2003 SP2 Enterprise Edition
Windows Server 2003 SP2 Standard Edition
Windows Server 2003 SP2 Web Edition
Windows Server 2003 (x64 Edition) SP2

Keywords

KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , How To

Product

Crystal Reports 2008 V0