1253044 - Favorites folder not available in Database Expert of Crystal Reports

SAP Knowledge Base Article - Public

1253044 - Favorites folder not available in Database Expert of Crystal Reports

Symptom

  • Favorites folder missing.
  • No Favorites connections available in the Database Expert window of Crystal Reports.

Environment

  • SAP Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016

Reproducing the Issue

  1. In Crystal Reports, create a new report.
  2. In the "Database Experts" window, notice the "Favorites" connection is missing, where in previous version of Crystal Reports it was available.

Kbase01.png

 

Cause

  • From Crystal Reports 2008, the Database Expert window was simplified compared to previous versions of Crystal Reports as follows:  
    Current Connections, Favorites and History have been merged into one node called "My Connections"
        
  • My Connections provides a history of the last 10 data source connection used.

Keywords

CR, Favourites , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016