SAP Knowledge Base Article - Public

1245185 - Error: 'Out of Memory' then the application crash, when selecting Page Setup in Crystal Reports

Symptom

  • Error: 'Out of Memory'
  • Crystal Reports crash.
  • Crystal Reports 2008 close when attempting to print a report.
  • When selecting 'Page Setup', it generates an Out of memory error, then Crystal Reports crash.

Environment

  • SAP Crystal Reports 2008

Reproducing the Issue

  1. In Crystal Reports 2008, open any report.
  2. Print the report, or select "Page Setup" under the menu "File"
         
    Crystal Reports generates an out of memory error, then crash.

Cause

  • The issue has been identified and logged under ADAPT01210899

Resolution

  • The issue has been resolved in the following product updates:
          
    • Crystal Reports 2008:
      • Service Pack 1 - Fix Pack 1.7
      • Service Pack 2 - Fix Pack 2.1
      • Service Pack 3

Keywords

CR, 3.1, CR2008, printer, shuts down , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

Crystal Reports 2008 V0 ; Crystal Reports 2008 V1