1238167 - Cannot create new report off the Lotus Notes Domino native driver in Crystal Reports

SAP Knowledge Base Article - Public

1238167 - Cannot create new report off the Lotus Notes Domino native driver in Crystal Reports

Symptom

  • Cannot create connection using Lotus Domino driver.
  • Lotus Notes Domino is not visible in the list of available data sources in the Database Expert of Crystal Reports 2008 and above.

Environment

  • Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016

Reproducing the Issue

  1. In Crystal Reports 2008 and above, create a new report.
  2. In the "Database Expert" window, notice there is no option to connect to "Lotus Notes Domino"

Cause

  • From Crystal Reports 2008, the Lotus Notes Domino data source is no longer available because it has been deprecated several versions ago.

 

Resolution

  • To report off a Lotus Notes data source, use the IBM Lotus Notes ODBC driver as specified in the product availability report.
  • The IBM Lotus Notes ODBC driver is available for download on the IBM website.

Keywords

lotus notes, crystal 2008, new connection, not visible, cannot find, Domino , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V0 ; Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2011, feature pack 03 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016