1231767 - CR 2008 "Logon Failed" error when connecting to MSAS Universe

SAP Knowledge Base Article - Public

1231767 - CR 2008 "Logon Failed" error when connecting to MSAS Universe

Symptom

"Logon Failed" after clicking OK on a Query created against a Business Objects Universe based upon an OLAP connection (MSAS 2005, MSAS200)

Reproducing the Issue

Create an OLAP Universe based on MSAS 2000 or 2005.

Open Crystal Reports Designer and try to base a new report on this Universe.

You will see that you can see the structure of the Universe, but as soon as you try to select and add tables to your report you get the error 'Logon Failed'.

This is because at this point a connection to the OLAP data source is necessary and the Designer doen't seem to be able to Logon.

Cause

The error appears because at this point a connection to the OLAP data source is necessary and the Designer is not able to Logon.

Resolution

According to our Product team OLAP Universes are not supported in Crystal Reports. This concerns all Crystal Reports versions including XI R2 and CR 2008.

Keywords

Crystal Reports OLAP Universe , KBA , BI-OD-CR , CrystalReports.com , Problem

Product

SAP Crystal Reports XI