1228983 - Error: ‘Cannot connect to this data source..…Please upgrade to Crystal Reports Professional version (or higher) in order to connect to the data source you have selected’’ when connecting to a data source

SAP Knowledge Base Article - Public

1228983 - Error: ‘Cannot connect to this data source..…Please upgrade to Crystal Reports Professional version (or higher) in order to connect to the data source you have selected’’ when connecting to a data source

Symptom

  • Cannot connect to a data source
  • Error when connecting to a data source using Crystal report Standard Edition
  • Error message: ‘Cannot connect to this data source. This is the Crystal Reports Standard Edition.  Please upgrade to Crystal Reports Professional version (or higher) in order to connect to the data source you have selected’

Reproducing the Issue

Environment Information:  

Crystal Reports XI Standard Edition or

Crystal Reports XI Release 2 Standard Edition

Database:MySQL, Oracle or DB2

Cause

Crystal Reports XI/XI R2 Standard edition is only able to connect to PC based databases and SQL Server using ODBC or OLE DB

Resolution

Use Crystal Reports XI/XI R2 either Professional or Developer edition.   

NOTE: In Crystal Reports 2008 there is only a single edition so this article will not apply to CR 2008.

Keywords

KBA , BI , Business intelligence solutions , How To

Product

SAP Crystal Reports XI ; SAP Crystal Reports XI R2