1228951 - Error: 'Crystal Reports 2008 setup has failed' during installation

SAP Knowledge Base Article - Public

1228951 - Error: 'Crystal Reports 2008 setup has failed' during installation

Symptom

  • Error during installation;
  • Error: 'Crystal Reports 2008 setup has failed' during installation’;

Reproducing the Issue

Environment:

  • Windows 2000 Service Pack 4;
  • Crystal Reports 2008;

Cause

The operating system is not supported by Crystal Reports 2008

Resolution

Crystal Reports 2008 can only be installed on machines that are using one of the following operating systems:

- Windows Vista (All 32-bit and 64-bit Editions)
- Windows XP SP2 Professional
- Windows Server 2003 SP1 Datacenter Edition
- Windows Server 2003 SP1 Enterprise Edition
- Windows Server 2003 SP1 Standard Edition
- Windows Server 2003 SP1 Web Edition
- Windows Server 2003 R2 Datacenter Edition
- Windows Server 2003 R2 Enterprise Edition
- Windows Server 2003 R2 Standard Edition
- Windows Server 2003 R2 Web Edition
- Windows Server 2003 SP2 Datacenter Edition
- Windows Server 2003 SP2 Enterprise Edition
- Windows Server 2003 SP2 Standard Edition
- Windows Server 2003 SP2 Web Edition
- Windows Server 2003 (x64 Edition) SP2

NOTE: See the Platforms documentation for Crystal Reports 2008 for updated information on the operating systems that are supported by Crystal Reports 2008.

 

Keywords

KBA , BI , Business intelligence solutions , How To

Product

Crystal Reports 2008 V0