SAP Knowledge Base Article - Public

1220398 - Carriage returns are removed from data viewed in CR XI and XI Release 2

Symptom

Carriage returns are removed from data viewed in Crystal Reports XI and XI Release 2.

Cause

The issue has been identified and tracked under ID ADAPT00570589.

Resolution

Hot Fixes or Service Packs address this issue as indicated below. With the update(s), this problem is resolved.

Users have the option to disable the feature that removes white space from data. Set the value of the following registry key to "yes":

For Crystal Reports XI:

HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal Reports\DatabaseOptions\TrimTrailingSpace

For Crystal Reports XIR2:

HKEY_CURRENT_USER\Software\Business Objects\Suite 11.5\Crystal Reports\DatabaseOptions\TrimTrailingSpace

Registry Entry Information

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Subkey: HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal Reports\DatabaseOptions\TrimTrailingSpace

Type: STRING

Recognized Values: Functionality triggered by presence.

Default Value: Set to Yes.

Creation Method: User

Subkey: HKEY_CURRENT_USER\Software\Business Objects\Suite 11.5\Crystal Reports\DatabaseOptions\TrimTrailingSpace

Type: STRING

Recognized Values: Functionality triggered by presence.

Default Value: Set to Yes.

Creation Method: User

Unless indicated otherwise, Critical Hot Fix updates from the FTP site have only been tested with English versions of our products.

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CAUTION:

Hot Fixes and Service Packs are not designed for OEM versions. Do not apply these updates if you are using an OEM version. To determine if you are using an OEM version, refer to the OEM Product Warning.

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BusinessObjects Enterprise XI Release 2

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For BusinessObjects Enterprise XI Release 2, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

  • ActiveXViewer.cab, dated 29/05/2006 (boXIr2win_chf.zip)
  • adhoc.war, dated 29/05/2006 (boXIr2win_chf.zip)
  • admin.war, dated 29/05/2006 (boXIr2win_chf.zip)
  • crpe32.dll, version 11.5.6.511, dated 29/05/2006 (boXIr2win_chf.zip)
  • crqe.dll, version 11.5.6.511, dated 29/05/2006 (boXIr2win_chf.zip)
  • crw32.exe, version 11.5.6.511, dated 29/05/2006 (boXIr2win_chf.zip)
  • desktop.war, dated 29/05/2006 (boXIr2win_chf.zip)
  • jsfadmin.war, dated 29/05/2006 (boXIr2win_chf.zip)
  • webcompadapter.war, dated 29/05/2006 (boXIr2win_chf.zip)

 

Crystal Reports XI

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For Crystal Reports XI, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

  • crpe32.dll, version 11.0.0.2113, dated 16/05/2006 (commonXIwin_chf.zip)
  • crqe.dll, version 11.0.0.2112, dated 15/05/2006 (commonXIwin_chf.zip)
  • crw32.exe, version 11.0.0.2113, dated 16/05/2006 (crXIwin_chf.zip)

 

Monthly Hot Fixes and Service Packs

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To determine if this issue is also addressed in a Monthly Hot Fix or Service Pack for your product, search the readme file for the Track ID number (that is, ADAPTXXXXXXXX) in the latest Monthly Hot Fix or Service Pack.


Monthly Hot Fixes readmes and Service Pack readmes are available in the Downloads area of our web site.

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NOTE:

Issues addressed on one operating system platform at the Weekly Hot Fix level may be addressed later on multiple operating system platforms (if applicable) at the Monthly Hot Fix and Service Packs level. For example, an issue only resolved on the Windows platform in a Weekly Hot Fix may be resolved later on UNIX platforms such as IBM AIX and Sun Solaris in future Monthly Hot Fixes or Service Packs for these platforms.

To determine if these issues are resolved in a Monthly Hot Fix or Service Pack on another platform, search for the Track ID number in the readme at the locations indicated above.

See Also

For more information on the issues addressed in the Hot Fix or Service Pack, view the readme PDF or text file included in the ZIP or TAR file.

For more information on the different update types, refer to our Hot Fix and Service Pack FAQ.

Keywords

CHF 570589 Crystal Reports XI Release 2 Blank space , c2019580 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

SAP Crystal Reports XI ; SAP Crystal Reports XI R2