1220160 - The Crystal Reports .NET SDK is unable to accept custom paper sizes

SAP Knowledge Base Article - Public

1220160 - The Crystal Reports .NET SDK is unable to accept custom paper sizes

Symptom

The Crystal Reports .NET SDK is unable to accept custom paper sizes.

Standard or default paper size, such as letter or legal size, are accepted. But when you enter a custom paper size into the form, the form settings revert to the preferred paper size defined in the printer settings. As a result, the print results from the PrintToPrinter method are different than the results when users print from the Crystal Reports designer.

 

Resolution

This known issue has been assigned Track ID ADAPT00503586, and affects the following:

  • Crystal Reports XI Release 2
  • Crystal Reports XI
  • Crystal Reports 10

 

Hot Fixes or Service Packs address this issue as indicated below. With the update(s), after settings for a custom paper size have been entered into the form, the id for that form can be assigned to the PaperSize property and the 'PrintToPrinter' function will adopt the settings.

 

Unless indicated otherwise, Critical Hot Fix updates from the FTP site have only been tested with English versions of our products.

 

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CAUTION:

 

Hot Fixes and Service Packs are not designed for OEM versions. Do not apply these updates if you are using an OEM version. To determine if you are using an OEM version, please refer to the OEM PRoduct Warning.

 

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Crystal Reports XI

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For Crystal Reports XI, the latest update for this issue is available in the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

  • CrystalDecisions.CrystalReports.Engine.dll, version 11.5.9504.480, dated 4/28/2006 (boXIr2win_chf.zip)

 

Crystal Reports XI

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For Crystal Reports XI, the latest update for this issue is available in the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

 

  • CrystalDecisions.CrystalReports.Engine.dll, version 11.0.9500.62, dated 1/8/2006 (commonXIwin_chf.zip)

 

Crystal Reports 10

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For Crystal Reports 10, the latest update for this issue is available in the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

  • CrystalDecisions.CrystalReports.Engine.Resources.dll, version 10.0.9500.30, dated 10/14/2005 (common10win_en.zip)
  • CrystalDecisions.CrystalReports.Engine.dll, version 10.0.9500.30, dated 10/14/2005 (common10win_en.zip)

 

Monthly Hot Fixes and Service Packs

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To determine if this issue is also addressed in a Monthly Hot Fix or Service Pack for your product, search the readme file for the Track ID number (that is, ADAPTXXXXXXXX) in the latest Monthly Hot Fix or Service Pack.

 

Monthly Hot Fixes readmes and Service Pack readmes are available in the Downloads area of our web site.

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NOTE:

 

Issues addressed on one operating system platform at the Weekly Hot Fix level may be addressed later on multiple operating system platforms (if applicable) at the Monthly Hot Fix and Service Packs level. For example, an issue only resolved on the Windows platform in a Weekly Hot Fix may be resolved later on UNIX platforms such as IBM AIX and Sun Solaris in future Monthly Hot Fixes or Service Packs for these platforms.

 

To determine if these issues are resolved in a Monthly Hot Fix or Service Pack on another platform, search for the Track ID number in the readme at the locations indicated above.

See Also

For more information on the issues addressed in the Hot Fix or Service Pack, view the readme PDF or text file included in the ZIP or TAR file.

For more information on the different update types, please refer to the Hot Fix and Service Pack FAQ.

Keywords

CHF 503586 Crystal Reports .NET SDK Custom paper sizes , c2019319 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

SAP Crystal Reports XI ; SAP Crystal Reports XI R2