1219342 - How to prevent Crystal Reports from checking for updates when starting up?

SAP Knowledge Base Article - Public

1219342 - How to prevent Crystal Reports from checking for updates when starting up?

Symptom

  • How to disable checking for product updates?
  • How to stop the product from checking for updates?
  • How to prevent Crystal Reports from checking for product updates on start-up?
  • Crystal Reports includes an update service for automatically detecting and installing product software updates, how to disabled the update service?

Environment

  • Crystal Reports XI R2
  • Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
      
  • Crystal Reports for Enterprise 4.0
  • Crystal Reports for Enterprise 4.1

Resolution

  • To prevent Crystal Reports from checking for updates when starting up, use the following steps:
    1. Open Crystal Reports.
    2. Under the menu 'Help', uncheck the option 'Check for Updates on Start Up'.

 

Keywords

CR XI CHECK UPDATES START UP AUTO Crystal Reports Updates Prevent checking for updates , c2018520 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , How To

Product

Crystal Reports 2008 V0 ; Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports XI ; SAP Crystal Reports XI R2