SAP Knowledge Base Article - Public

1219323 - Exporting to text with 35 characters per inch gives in extra lines between rows

Symptom

In Crystal Reports 10, when a report is exported to text format, and the setting for characters per inch is set to 35, blank lines are added between rows.

Cause

The issue has been identified and tracked under ID ADAPT00522167.

Resolution

Hot Fixes or Service Packs address this issue as indicated below. With the update(s), a registry key can revert to the original line height calculation when appropriate.

Registry Entry Information

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Subkey: HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal Reports\Export\Text\Force255TwipLineHeight

Type: DWORD

Recognized Values: 0,1

Default Value: 1

Creation Method: Hot Fix Installation

Subkey: HKEY_CURRENT_USER\Software\Crystal Decisions\10.0\Crystal Reports\Export\Text\Force255TwipLineHeight

Type: DWORD

Recognized Values: 1,0

Default Value: 1

Creation Method: Hot Fix Installation

Unless indicated otherwise, Critical Hot Fix updates from the FTP site have only been tested with English versions of our products.

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CAUTION:

Hot Fixes and Service Packs are not designed for OEM versions. Do not apply these updates if you are using an OEM version. To determine if you are using an OEM version, refer to the OEM Product Warning.

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Crystal Reports 10

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For Crystal Reports 10, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

  • u2ftext.dll, version 11.0.0.1918, dated 11/1/2005 (commonXIwin_chf.zip)
  • u2ftext.dll, version 10.0.5.602, dated 11/1/2005 (dbex10win_en.zip)

 

Monthly Hot Fixes and Service Packs

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To determine if this issue is also addressed in a Monthly Hot Fix or Service Pack for your product, search the readme file for the Track ID number (that is, ADAPTXXXXXXXX) in the latest Monthly Hot Fix or Service Pack.

Monthly Hot Fixes readmes and Service Pack readmes are available in the Downloads area of our web site.

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NOTE:

Issues addressed on one operating system platform at the Weekly Hot Fix level may be addressed later on multiple operating system platforms (if applicable) at the Monthly Hot Fix and Service Packs level. For example, an issue only resolved on the Windows platform in a Weekly Hot Fix may be resolved later on UNIX platforms such as IBM AIX and Sun Solaris in future Monthly Hot Fixes or Service Packs for these platforms.

To determine if these issues are resolved in a Monthly Hot Fix or Service Pack on another platform, search for the Track ID number in the readme at the locations indicated above.

See Also

For more information on the issues addressed in the Hot Fix or Service Pack, view the readme PDF or text file included in the ZIP or TAR file.

For more information on the different update types, refer to our Hot Fix and Service Pack FAQ.

Keywords

CR CE CHF 522167 EXPORT TEXT TXT EXTRA BLANK LINES BETWEEN ROWS Crystal Reports Export to text format Blank lines , c2018514 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

SAP Crystal Reports 10.0