1219170 - Error: ""5003; Load Report Failed" when running RDC 10 application on Windows XP

SAP Knowledge Base Article - Public

1219170 - Error: ""5003; Load Report Failed" when running RDC 10 application on Windows XP

Symptom

The Visual Basic Package and Deployment Wizard is used to deploy a Report Designer Component 10 application. When attempting to run to the application, the following error message appears:

"Error 5003; Load Report Failed".

Why does this error message appear and how do you resolve it?

Resolution

This error message appears because the deployed application does not include the file apphelp.dll. This file is a load delay dependency file for the Crystal Reports 10 runtime files, craxdrt.dll and craxddrt.dll, on Windows XP computers.

This file is not required for Windows 2000 computers.

To resolve this error message, add the apphelp.dll file to the package and redeploy the application to the Windows XP computer.

Keywords

ERROR 5003 REPORT DESIGNER COMPONENT RUN START PROGRAM Crystal Reports Report Designer Component Windows XP Computers , c2018228 , KBA , BI-DEV , Business Intelligence Software Development Kits (SDKs) , Problem

Product

SAP Crystal Reports 10.0