1218961 - Report processing never stops when connected to 2 Sybase 12.5 stored procedures

SAP Knowledge Base Article - Public

1218961 - Report processing never stops when connected to 2 Sybase 12.5 stored procedures

Symptom

In Crystal Reports (CR) 10, when refreshing a report that connects to two unlinked Sybase 12.5 stored procedures, an infinite loop occurs and the record count in the bottom left corner of CR continually increases. You must click the 'Stop' button to end report processing.

Cause

The issue has been identified and tracked under ID ADAPT00413203.

Resolution

Hot Fixes or Service Packs address this issue as indicated below. With the update(s), an error message appears if two unlinked tables or stored procedures are used to create a report. The error says: "Failed to open a rowset. Only one command can execute at a time."

Unless indicated otherwise, Weekly Hot Fix updates from the FTP site have only been tested with English versions of our products.

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CAUTION:

Hot Fixes and Service Packs are not designed for OEM versions. Do not apply these updates if you are using an OEM version. To determine if you are using an OEM version, refer to the OEM Product Warning.

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BusinessObjects Enterprise XI

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For BusinessObjects Enterprise XI, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

  • crdb_p2ssyb10.dll, version 11.0.0.1401, dated 7/4/2005 (commonXIwin_chf.zip)

 

Crystal Enterprise 10 for Windows

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For Crystal Enterprise 10 for Windows, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

  • crdb_p2ssyb10.dll, version 10.0.5.178, dated 5/8/2005
  • p3ssten.dll, version 10.0.5.178, dated 5/8/2005

 

Crystal Reports XI

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For Crystal Reports XI, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

  • crdb_p2ssyb10.dll, version 11.0.0.1401, dated 7/4/2005 (commonXIwin_chf.zip)

 

Crystal Reports 10

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For Crystal Reports 10, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

  • crdb_p2ssyb10.dll, version 10.0.5.178, dated 5/8/2005
  • p3ssten.dll, version 10.0.5.178, dated 5/8/2005

 

Monthly Hot Fixes and Service Packs

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To determine if this issue is also addressed in a Monthly Hot Fix or Service Pack for your product, search the readme file for the Track ID number (that is, ADAPTXXXXXXXX) in the latest Monthly Hot Fix or Service Pack.

Monthly Hot Fixes readmes and Service Pack readmes are available in the Downloads area of our web site.

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NOTE:

Issues addressed on one operating system platform at the Weekly Hot Fix level may be addressed later on multiple operating system platforms (if applicable) at the Monthly Hot Fix and Service Packs level. For example, an issue only resolved on the Windows platform in a Weekly Hot Fix may be resolved later on UNIX platforms such as IBM AIX and Sun Solaris in future Monthly Hot Fixes or Service Packs for these platforms.

To determine if these issues are resolved in a Monthly Hot Fix or Service Pack on another platform, search for the Track ID number in the readme at the locations indicated above.

See Also

For more information on the issues addressed in the Hot Fix or Service Pack, view the readme PDF or text file included in the ZIP or TAR file.

For more information on the different update types, refer to our Hot Fix and Service Pack FAQ.

Keywords

CR CE WHF 413203 SYBASE 12.5 STORED PROCEDURE PROC SP UNLINKED UNLINKABLE Crystal Reports Sybase 12.5 stored procedures Unlinked stored procs , c2017710 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

SAP Crystal Reports 10.0