SAP Knowledge Base Article - Public

1218938 - Text spacing is not consistent in the Crystal Reports 10 ActiveX viewer

Symptom

In the Crystal Reports 10 ActiveX viewer, character spacing of text is not consistent with what appears in the designer. This issue occurs on computers with Microsoft Windows 98 or Microsoft Windows NT 4 operating systems.

Cause

The issue has been identified and tracked under ID ADAPT00403409.

Resolution

Hot Fixes or Service Packs address this issue as indicated below. With the update(s), this issue is resolved.

Additional Installation Instructions

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1. Right-click the following registry sub key (or create it if it doesn't already exist, then right-click it):

HKEY_LOCAL_MACHINE\SOFTWARE\Crystal Decisions\10.0\Components\ActiveXViewer

2. Click 'New' > 'DWORD Value', and name it "SimpleTextRendering".

3. Right-click the 'SimpleTextRendering' value, and click 'Modify'.

4. Change the value to '1' and click 'OK'.

Unless indicated otherwise, Weekly Hot Fix updates from the FTP site have only been tested with English versions of our products.

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CAUTION:

Hot Fixes and Service Packs are not designed for OEM versions. Do not apply these updates if you are using an OEM version. To determine if you are using an OEM version, refer to the OEM Product Warning.

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Crystal Enterprise 10 for Windows

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For Crystal Enterprise 10 for Windows, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

  • ActiveXViewer.cab, dated 4/1/2005
  • crviewer.dep, dated 4/1/2005
  • CRViewer.dll, version 10.0.5.999, dated 4/1/2005
  • CSelExpt.ocx, version 10.0.5.999, dated 4/1/2005
  • ReportParameterDialog.dll, version 10.0.5.854, dated 4/1/2005
  • swebrs.dll, version 10.0.5.999, dated 4/1/2005
  • sviewhlp.dll, version 10.0.5.999, dated 4/1/2005

 

Crystal Reports 10

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For Crystal Reports 10, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

  • ActiveXViewer.cab, dated 4/1/2005
  • crviewer.dep, dated 4/1/2005
  • CRViewer.dll, version 10.0.5.999, dated 4/1/2005
  • CSelExpt.ocx, version 10.0.5.999, dated 4/1/2005
  • ReportParameterDialog.dll, version 10.0.5.854, dated 4/1/2005
  • swebrs.dll, version 10.0.5.999, dated 4/1/2005
  • sviewhlp.dll, version 10.0.5.999, dated 4/1/2005

 

Monthly Hot Fixes and Service Packs

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To determine if this issue is also addressed in a Monthly Hot Fix or Service Pack for your product, search the readme file for the Track ID number (that is, ADAPTXXXXXXXX) in the latest Monthly Hot Fix or Service Pack.

Monthly Hot Fixes readmes and Service Pack readmes are available in the Downloads area of our web site.

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NOTE:

Issues addressed on one operating system platform at the Weekly Hot Fix level may be addressed later on multiple operating system platforms (if applicable) at the Monthly Hot Fix and Service Packs level. For example, an issue only resolved on the Windows platform in a Weekly Hot Fix may be resolved later on UNIX platforms such as IBM AIX and Sun Solaris in future Monthly Hot Fixes or Service Packs for these platforms.

To determine if these issues are resolved in a Monthly Hot Fix or Service Pack on another platform, search for the Track ID number in the readme at the locations indicated above.

See Also

For more information on the issues addressed in the Hot Fix or Service Pack, view the readme PDF or text file included in the ZIP or TAR file.

For more information on the different update types, refer to our Hot Fix and Service Pack FAQ.

Keywords

CR CE WHF 403409 ACTIVEX ACTIVE X VIEWER NT 98 MS OS TEXT SPACE SPACING Crystal Reports Character spacing ActiveX viewer , c2018015 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

SAP Crystal Reports 10.0