1218788 - Error: "Report Application Server failed" when drilling down on report in .NET

SAP Knowledge Base Article - Public

1218788 - Error: "Report Application Server failed" when drilling down on report in .NET

Symptom

A Crystal report that contains no data is previewed in a .NET application. When an attempt is made to drill down on the report, the following error message appears:

"Report Application Server failed".

Cause

The issue has been identified and tracked under ID ADAPT00437911.

Resolution

Hot Fixes or Service Packs address this issue as indicated below. With the update(s), the issue is resolved by adding extra group checking to prevent an error occurring on empty groups and thus deliver an empty data set.

Unless indicated otherwise, Weekly Hot Fix updates from the FTP site have only been tested with English versions of our products.

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CAUTION:

Hot Fixes and Service Packs are not designed for OEM versions. Do not apply these updates if you are using an OEM version. To determine if you are using an OEM version, refer to the OEM Product Warning.

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Crystal Reports XI

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For Crystal Reports XI, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

  • CrystalDecisions.Windows.Forms.dll, version 11.0.9500.54 dated 8/5/2005

 

Crystal Reports 10

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For Crystal Reports 10, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

  • CrystalDecisions.Windows.Forms.dll, version 10.0.9500.22, dated 6/9/2005
  • CrystalDecisions.Windows.Forms.resources.dll, version 10.0.9500.22, dated 6/9/2005

 

Monthly Hot Fixes and Service Packs

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Monthly Hot Fixes readmes and Service Pack readmes are available in the Downloads area of our web site.

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NOTE:

Issues addressed on one operating system platform at the Weekly Hot Fix level may be addressed later on multiple operating system platforms (if applicable) at the Monthly Hot Fix and Service Packs level. For example, an issue only resolved on the Windows platform in a Weekly Hot Fix may be resolved later on UNIX platforms such as IBM AIX and Sun Solaris in future Monthly Hot Fixes or Service Packs for these platforms.

To determine if these issues are resolved in a Monthly Hot Fix or Service Pack on another platform, search for the Track ID number in the readme at the locations indicated above.

See Also

For more information on the issues addressed in the Hot Fix or Service Pack, view the readme PDF or text file included in the ZIP or TAR file.

For more information on the different update types, refer to our Hot Fix and Service Pack FAQ.

Keywords

CR CE WHF 437911 DRILL-DOWN EMPTY BLANK REPORT DOT NET DOTNET Crystal Reports for Visual Studio .NET Application Previewing Report Error Message , c2017834 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

SAP Crystal Reports, version for Visual Studio .NET 2005 ; SAP Crystal Reports, version for Visual Studio .NET 2008 ; SAP Crystal Reports, version for Visual Studio .NET 9.1